How do I recharge an expired receiver service? +
Open the receiver status page, enter or scan the receiver serial, select an expired service, choose a plan, and continue to payment.
Can I recharge an active service? +
API-linked receiver services can normally be recharged only after they have expired. Marketplace services follow the availability shown on the selected service page.
Which payment methods are supported? +
Available methods may include Easypaisa, JazzCash, bank transfer, and USDT TRC20. Only payment methods currently enabled by the administrator are shown at checkout.
How long does recharge activation take? +
Most orders are reviewed manually after payment verification. Activation time depends on payment confirmation, service availability, and the selected package.
What payment proof should I provide? +
Enter the transaction or reference ID, or upload a clear payment screenshot. The amount, sender account, and transaction details should be visible.
What happens if I enter the wrong serial number? +
Recharge sent to an incorrect receiver serial may not be reversible after activation. Always verify the serial before submitting the order.
How can I track my order? +
Use the Track Order page with your order reference and the mobile number used during checkout.
Why is my order still pending? +
Pending orders are waiting for payment verification or recharge processing. Delays can occur if payment details are incomplete or the service provider is temporarily unavailable.
Can I request a refund? +
Refund eligibility depends on the order status. Completed or activated recharges are generally non-refundable. Read the Refund Policy for complete conditions.
How do I contact support? +
Open the Contact page and send your order number, receiver serial, payment reference, and a clear description of the issue.